Skills & Competencies for General Maintenance Worker III

General Maintenance Worker III job profile

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JOB SUMMARY for General Maintenance Worker III

Maintains, services, and conducts minor repairs on buildings and equipment.

JOB RESPONSIBILITIES for General Maintenance Worker III

Performs a variety of semiskilled duties in the areas of plumbing, carpentry, electrical, painting, or plastering. Assists maintenance engineers and other workers with their tasks. Complies with established safety guidelines and procedures.

General Maintenance Worker III SALARY RANGE

BASE 50%
$67,345
TOTAL 50%
$68,381
Job Level
A03
Job Code
SC16000025
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

General Maintenance Worker III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each General Maintenance Worker III skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for General Maintenance Worker III

1 Industry Competency – Equipment Maintenance
Proficiency Level -2
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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2 Industry Competency – Carpentry
Proficiency Level -2
Skill definition-Cutting, shaping, and assembling structural woodwork to construct buildings or other structures.
Level 1 Behaviors
(General Familiarity)
Documents carpentry techniques and methods in woodwork installation and concrete finishing.
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Level 2 Behaviors
(Light Experience)
Follows local building codes and health and safety regulations for carpentry-related tasks.
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Level 3 Behaviors
(Moderate Experience)
Performs general to skilled tasks of carpentry activities to help in the modernization or new construction of projects.
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Level 4 Behaviors
(Extensive Experience)
Provides training and courses to staff to improve their skills and knowledge in carpentry.
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Level 5 Behaviors
(Mastery)
Promotes and ensures the safe planning, building, and maintenance of carpentry projects or structures.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for General Maintenance Worker III

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -2
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Supports the execution of hazard isolation SOPs to ensure safe business operations.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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2 Job Family Competencies – Building Maintenance
Proficiency Level -3
Skill definition-Maintaining, restoring, and improving the functionality of the building to ensure a safe, functional, and comfortable environment.
Level 1 Behaviors
(General Familiarity)
Identifies necessary equipment used for fixing operational problems within the building.
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Level 2 Behaviors
(Light Experience)
Selects and uses appropriate building materials and tools for routine maintenance.
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Level 3 Behaviors
(Moderate Experience)
Utilizes a ticketing system to complete maintenance services and repairs in multiple buildings.
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Level 4 Behaviors
(Extensive Experience)
Recommends maintenance service upgrades to improve efficiency and building systems performance.
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Level 5 Behaviors
(Mastery)
Prioritizes deferred maintenance projects to meet budget funding levels or realign available budgets.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

7 soft skills or competencies (core competencies) for General Maintenance Worker III

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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2 Core Competencies – Service Excellence
Proficiency Level -2
Skill definition-The capability of consistently delivering outstanding customer experiences to meet and even exceed customers' expectations.
Level 1 Behaviors
(General Familiarity)
Names popular customer service Key Performance Indicators (KPIs) and metrics.
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Level 2 Behaviors
(Light Experience)
Utilizes the tools and systems properly to manage customer service tasks.
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Level 3 Behaviors
(Moderate Experience)
Improves service design to better meet clients expectations.
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Level 4 Behaviors
(Extensive Experience)
Monitors service KPIs and metrics to make sure service levels meets expectations.
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Level 5 Behaviors
(Mastery)
Leads co-creation initiatives with employees, customers, and other stakeholders to guarantee sustainable service excellence.
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3 General Maintenance Worker III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - General Maintenance Worker III
Proficiency Level - 4
5 Competency for - General Maintenance Worker III
Proficiency Level - 5

Summary of General Maintenance Worker III skills and competencies

There are 5 hard skills for General Maintenance Worker III, Equipment Maintenance, Carpentry, HVAC, etc.
8 general skills for General Maintenance Worker III, Safety Policies and Procedures, Building Maintenance, Corrective Maintenance, etc.
7 soft skills for General Maintenance Worker III, Standard Operating Procedures (SOP), Service Excellence, Attention to Detail, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Worker III, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Service Excellence, and be skilled in Attention to Detail.

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